Customer Service Professional Job in Woodbury, New York 11797, New York Us
If you have the desire to help people and are looking for a rewarding professional career, GEICO's Service department is the place for you!
Our service representatives are trained to delight our customers by providing the kind of personal attention and outstanding customer service they have come to expect. Day or night, when a customer calls or emails us for help with a policy, our associates are there ready to assist them.
Through our comprehensive, on-site training we'll teach you about our dynamic industry, and insurance policies and regulations, preparing you to assist our customers with their auto policies. Training is fully paid and in states that require a license we will sponsor you for your insurance license!
As a Service Representative, you will:
- Resolve customer inquires, explain insurance coverage and make changes to policies
- Receive up to 50-60 inbound telephone calls per day in a call center environment
- Work with the customer to ensure they are properly insured
- Take calls and handle each request to ensure customers are satisfied on the first call
- Sell additional insurance products to fill gaps on our customer's policy
- Navigate our internal computer system to look up customer information and update policies
- Do whatever it takes to delight our customers
Each customer contact offers you a unique opportunity to reach your goals and make an impact on our business. If your career goals are aimed at helping people, then a Service Representative position may be the right choice for you.
Important position details:
- Starting Pay: $34,000
- Hours: See www.geico.jobs for current schedule details