Customer Service Rep II Job in San Francisco 94102, California Us
California Bank Trust (CBT) is among the leading banks based in California with nearly $10 billion in assets. Our corporate headquarters are located in San Diego, in addition we have approximately 1,800 associates employed at our branch offices and other business units located throughout the state.
Starting as a group of individually-owned banks throughout the state, California Bank Trust has helped Californians and their businesses grow and prosper for over 50 years. And we've grown with California, by combining the responsiveness of a local bank with the comprehensive services offered by major financial institutions.
Zions Bancorporation, our parent company, is one of the nation's premier financial services companies, consisting of a collection of great banks in select high growth markets. Zions operates its banking businesses under local management teams and community identities through over 500 offices in 10 Western states. The company is a leader in small business lending and agricultural and public finance. Zions Bancorporation (NASDAQ: ZION) is a member of the SP 500 Index and the NASDAQ Financial 100 Index. We have many opportunities both at Zions Bancorporation and our affiliates. Wherever you find your fit in the Zions family, we look forward to working with you!
Equal Opportunity Employer
Customer Service Rep II
Performs full service banking transactions in compliance with legal requirements and bank policies and procedures Provides accurate, friendly customer service in a timely fashion. Performs teller functions including balancing cash and other daily transactions. Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns. Maintains currency and coin under prescribed limits. Adheres to bank security policies and maintains confidentiality of bank records and client information.
Required Qualifications: 2 years teller experience OR 1 year teller experience and completion of the Certified Customer Representative Certificate Program. Preferred Qualifications: Working knowledge of standard bank transactions, banking products services. Effective customer service skills. Experience cross-selling services. Basic math skills. High school diploma or equivalent.
