Customer Service Rep – Waitsfield, VT
Customer Service Rep - Waitsfield, VT - FT
Description Do you want to WOW! Customers everyday in a fun, fast-paced environment? Come be a Customer Service Representative at TD Bank, America's Most Convenient Bank! Job Summary: You'll be responsible for selling and cross-selling a limited ranges of products and services to new and existing customers. Responsibilities: *Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel *Originates loan applications *Understands Customer needs and provides new product solutions *Opens new accounts and processes changes to existing accounts *Generally resolves problems independently, escalating more difficult issues to supervisors *Performs a broad range of tasks of varying complexity and scope *Recognizes when to consult Managers with "Bump it Up" issues *May prepare documents for loan closings and coordinate appointments with Customers Requirements: *High school diploma or equivalent experience *1-2 years related experience required *Sales skills with the ability to influence Customers *Strong Customer service skills *Good written and verbal communication skills *Teller experience helpful *Effective problem solving skills *Ability to schedule and prioritize work *Complete Core Training Requirements and on the job training requirements *Basic knowledge of Excel and Word Job Grade: 3 EOE. Background check required.