CUSTOMER SERVICE REPRESENTATIVE
Find the Career You Deserve, and help Hardworking People Get the Quality Home Merchandise They Deserve!
Join Rent-A-Center, America's #1 Rent-to-Own Company.
For over 20 years, Rent-A-Center has meant opportunity for millions: Opportunity for our customers who are able to enjoy access to the best in brand-name furniture, electronics, appliances and home computers; Opportunity for our more than 19,000 employees who have found a fast-paced, rewarding career with the leader in rent-to-own, and a company named one of the Top 50 Retail Brands in 2009.
Rent-A-Center is looking for talented, career-oriented Customer Account Representatives. You will be a key player in every stage of the process-from managing customers and processing orders to coordinating product delivery. The responsibilities of the position include:
o Providing friendly service
o Offering enthusiastic sales guidance to customers
o Assisting in maintaining a quality showroom
o Keeping merchandise in excellent, rent-ready condition
o Ensuring timely deliveries
o Securing on time payments and collecting on delinquent accounts
In return we will offer you professional training and skill enhancement, as well as opportunities to advance toward Assistant Manager and Store Manager positions.
To be considered for this position, you must meet the following requirements:
· Excellent customer service skills
· Strong oral communication and listening skills
· Ability to effectively manage time
· Valid driver's license with good driving record
· At least 20 years of age
· High school diploma or equivalent
· Capable of heavy lifting
· Minimum one year retail experience preferred
· Prior experience with furniture sales, delivery and/or installation preferred
We offer excellent benefits:
· Five-day workweek-no Sundays required
· Automatic pay increases at six-month intervals
· 10 days paid vacation after first year of employment
· Paid sick/personal days
· Medical, dental, disability, and life insurance with dependent option after 60 days
· Employee Purchase Plan
· 401(k) with company match