Customer Service Representative- Full Time- 1st shift Job in Asheville, North Carolina US
Customer Service Representative- Full Time- 1st shift
Sitel Named No. 1 Global Contact Center Provider for Second Year in a Row 2009 Black Book of Outsourcing 2010 - Sitel Ranked as One of World's Best Outsourcing Service Providers Global Outsourcing 100 List - 5 th Consecutive Year Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 60,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Our growing company is currently seeking Inbound Customer Service Representatives for our Asheville, NC location As a Customer Service Representative, you will be taking inbound calls within the guidelines/goals established by the client and contact center management. The position consists of learning and retaining a working knowledge of new and existing accounts, gathering and verifying customer information and entering into the computer system, assisting customers with account specific information such as billing inquiries, processing of payments, troubleshooting technical issues, and explaining new products and services offered. We are currently hiring for our banking client with a start date of April 2nd, 2012, full-time 9:00am - 5:30pm shift.