Customer Service Representative I Job in Cincinnati, Ohio US
Work Location:
Not Applicable
Shifts:
Not Applicable
Positions Available:
1
Position Summary
Besse Medical is a division of AmerisourceBergen Corporation, the national leader in pharmaceutical distribution. Besse Medical specializes in vaccine/injectable distribution to physician offices. We are currently seeking qualified individuals to work with our Customer Service team.
Our Customer Service Representatives begin with a competitive salary and work a 40-hour week with three days being 9:00 to 5:30, one day at 10:00 to 7:00, and Fridays are always 9:00-5:00 - that means no weekend work and no third shift.
Primary Duties and Responsibilities
The primary responsibilities of this position are to take in-bound calls from customers wishing to place orders for medical supplies. Additional responsibilities may include inside sales, account maintenance, the preparation of bids and quotes, and other related duties as assigned. This is an excellent opportunity to join a growing company that prides itself on customer service in a fun and friendly environment.
Experience and Education Requirements
A minimum of six months of related experience, preferably in customer service or call center environment. Although not required, candidates with outbound experience, medical terminology, or bi-lingual ability are preferred. Education required: High School Diploma or Equivalent.
Minimum Skills, Knowledge and Ability Requirements
To qualify, candidates must possess the following:
- Interpersonal skills sufficient to develop and maintain cooperative working relationships with both customers and fellow associates, along with the willingness to be a team player.
- Analytical skills sufficient to identify and resolve customer problems.
Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive image of Besse Medical. - Verbal communication skills sufficient to present information and solutions in a professional manner.
- Ability to proficiently use a windows and web-based system and to accurately input data.
- Ability to maintain regular, predictable attendance.
Additional Information
Job Code : HRReq009614
Division/Department : AmerisourceBergen Corporation
AmerisourceBergen Corporate Recruiters are AIRS Certified.