Customer Service Representative Job in Greenville, South Carolina Us
Position summary: Customer Service Representative will be responsible for answering the inbound calls, processing orders and performing administrative duties for the Aftermarket department.
Position responsibilities:
Position responsibilities includes, answering a minimum of 110 inbound calls daily and provide customer service; writing up, processing, and performing order entry accurately, completely, and promptly; researching customer order information and responding as needed to inquiries; not limited to but including troubleshooting and resolution of customer complaints and order issues; performing SFA documentation, OMD updates and corrections; assisting department personnel as requested; including but not limited to: generating spreadsheets, reports, and presentations as well as processing drop shipments and documentation, among other related duties as requested by management.
Qualifications include:
Minimum
High school diploma or equivalent
At least 1 year high-volume telephone operation
At least 1-2 years customer service experience
Preferred
Undergraduate Degree or Certificate in General Business
Toshiba Offers:
Toshiba Business Solutions offers a competitive salary and generous benefits package. This includes medical/dental/vision/life insurance, 401(k) plan, bonuses, paid time off and much more. TBS has a pprofessional work environment with opportunities for advancement based on performance.
For more information about Toshiba and our employment opportunities, please log on to our website at: www.copiers.toshiba.com/tbs
Toshiba Business Solutions is an equal opportunity/affirmative action employer. M/F/D/V - EOE Professional environment with opportunities for advancement based on performance