Customer Service Representative Job in Marshfield 02050, Massachusetts Us
Kirwan Surgical Products, LLC
is a growing Medical Device Company
in need of an experienced
Customer Service Representative
The ideal candidate will be a strong team player with excellent communication skills. The ability to respond to continual change and challenges within this very fast paced environment while maintaining customer service relationships and service levels is essential.
Responsibilities include the following:
· Backup support for OEM Account Representative
· Oversee Refurbishments/Repairs/Complaints
· Day to day processing of consumer and retail shipments
· Daily entry of importing of new orders
· Daily communication with retail customers, warehouses and internal company employees regarding order status
· Responsible for resolving discrepancies with others
· Invoicing and tracking of completed orders
Qualifications
· Bachelors Degree preferred or 5 years work experience
· Must have prior customer service experience
· Excellent communication skills
· Ability to work independently with a high level of attention to detail
· Strong customer focus with a sense of urgency to customer needs
· Strong computer skills in MS Word and Excel
Kirwan Surgical Products
180 Enterprise Drive
Marshfield, MA 02050
Please email your resume and salary requirements to:
HResources@ksp.com
No phone calls please