Customer Service Representative Job in Peoria 61602, Illinois Us
For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency and renewable energy programs that get results. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable/clean energy.
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?
Customer Service Representative
For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable, alternative energy.
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?
- Receives incoming calls and provides initial screening of customer requests and questions.
- Evaluates needs and directs customers to appropriate programs/services.
- Handles both inbound calls and outbound calls to support the needs of diverse customers.
- Performs telephone quality control questionnaire surveys.
- Conducts outbound calling as needed for a variety of programs/projects.
- Accurately enters customer data into tracking software systems.
- Cross-trains into various programs.
- Processes bulk mail as needed.
- High school diploma or GED required; college degree preferred.
- 0 to 2 years Customer Service experience involving extensive telephone experience
Salary Range: Commensurate with experience
Compensation package includes paid holidays, 80% paid medical, 50% paid dental, paid life ADD and paid STD LTD insurance coverage, plus employer matching retirement plan
Please apply online at: http://jobs-csg.icims.com
CSG is an Equal Opportunity Employer
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1306272-1789-3972
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