Customer Service Representative Job in Shawnee Mission 66214, Kansas Us

Adecco is looking for Customer Service Representatives to add to the growing team in Kansas City! As a CSR, you will receive inbound calls that are technically related (compatibility, installation, usage, firmware upgrades and trouble shooting) to digital media products/eReaders/Smart phones, hardware devices etc.

Requirements

  • Experience using Windows XP, Vista, and Windows 7 operating systems, MS Office Suite, internet browsers and strong knowledge of computer hardware specifications, system requirements, and associated peripheral devices. Understanding of MAC OS a plus

  • Excellent verbal/written communication skills, troubleshooting, reporting and logical thinking skills

  • Strong understanding of digital media and related technologies

  • 6 months of call center/customer service support.

    • The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.

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