Customer Service Representative Job in Stanton 90680, California US
Job Title: Customer Service Representative
Full time employee:
Proficient with quick books programs, Computer knowledge, proficient with word and excel. Responsibilities: Answering phones, filing, making collection calls.
Serve customers by providing products and service information; resolving product and service problems.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Phone skills must be pleasant and detailed in taking down information and relaying problems to technician and management.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Contributes to team effort by accomplishing related results as needed.
Requirements:
Proven experience with QuickBooks in AP/AR and Collections,
Strong communication skills,
Proficient in Microsoft Office Suite,
Excellent written and oral communication skills,
Attention to detail, highly organized
Flexibility with time and schedule,
Office operating hours Mon-Fri 7am-5pm.
Salary based on experience and qualifications $14 -$17 .
, 401k with 4% match. Health, Dental, Vision and after probationary period. Vacation and personal time, paid holidays
