CUSTOMER SERVICE REPRESENTATIVE, Stockton, CA-06064 Job in Stockton 95201, California Us
JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities:
KEY RESPONSIBILITIES:
Customer Service:
- Perform premier customer service in respect to all customers both internal and external to the partnership store
- Complete customer service calls in a timely manner as assigned
Relationships:
- Work as a cooperative member of the partnership store team and RAC Acceptance team in all operational aspects
- Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process
- Any other duties assigned by the Sales Manager
Account Management:
- Review expired accounts and communicate with customers to promote timely payments
- Maintain accurate records of past due account activity
September 29, 2011
• Tags: CA-06064 Job in Stockton 95201, California Us, Customer Service Representative, Stockton • Posted in: General