Customer Service Representative-Student Loans Job in Sioux Falls, South Dakota US
Customer Service Representative-Student Loans
Share with Facebook Friends Upload Resume Email It Save it | Follow Company Start New Search Job Overview Company: Spherion Staffing Services Base Pay: $12.00 /Hour Other Pay: EmployeeType: Full-Time Industry Type: Credit - Loan - Collections Required Education: High School Location: Sioux Falls, SD 57106 ( Map it! ) Loading map ... Contact: Autologin User Phone: 605.335.6010 Fax: Not Available Ref ID: 1001698638 Visit Us www.spherion.com Customer Service Representative-Student Loans Report It Job Description: Responsible for handling incoming sales and service calls from customers and places outbound calls to customers in order to meet sales goals. Provides customer service with the objective of profiling customers and extending contact to sell new or additional products and/or services. Handles situations which require deviation from standard scripts and screens. Completes necessary system navigation and call tracking. Responsible for developing and maintaining knowledge of a variety of financial products and services. Handles all calls with the intent of providing customer satisfaction and retention.6+ months of sales or customer service experience. Job Requirements: Demonstrated ability to listen, elicit information efficiently, comprehend and resolve complex customer issues. Demonstrated excellent verbal and written communications skills. Basic knowledge of financial products and services. Strong PC skills including ability to troubleshoot common problems and navigate the internet/intranet. About Spherion A staffing leader with more than 60 years of job placement expertise, Spherion helps 170,000 talented individuals find rewarding administrative, clerical, light industrial and contact center positions every year.