Customer Service Representatives Liverpool Job in Merseyside L11LR, North West UK
Founded in 1996, Cheque Centre is one of the UK's leading alternative retail financial services companies with over 380 stores throughout Scotland, England, Northern Ireland and Wales. Due to our rapid expansion, we are currently looking for Customer Service Representatives in Liverpool. We currently have vacancy's in the following areas; Birkenhead, Huyton, Kensington, Norris Green, Netherton, Tuebrook, Toxteth, Wallasey, Wavertree and Old Swan.
We offer instant cash solutions to our customers including Pay Day Loans, Cheque Cashing, Currency Exchange, Pre Paid Mastercard, Western Union Money Transfers and Gold and Mobile Phone Purchasing.
Working as part of the Cheque Centre team will bring real rewards for professionals who take pride in delivering outstanding customer service every time.
As a Customer Service Representative, you will provide our customers with Cheque Centre products through outstanding customer service and selling skills and will communicate work in unison with your Branch Manager as well as deputise in the absence of the Branch Manager. You will meet and exceed store commissions targets whilst minimising bad debt below targets and actively promote, cross and up sell all Cheque Centre products. In this role you will do daily cash reconciliation ensuring all monies are accounted for, have excellent knowledge of branch Computer systems and build excellent customer relationships, face to face and via telephone to discuss accounts.
As a Customer Service Representatives we offer a generous basic salary of £13,795 per annum, monthly incentive programme, regular incentive schemes, generous holiday entitlement, no Sunday working and excellent opportunity to progress as we grow!
Are you a motivated, dynamic retail professional with a proven track record of delivering sales and customer service in a busy environment? Can you spot a sales opportunities and cross-sell? Can you manage a tight ship with honesty and commitment, ensuring that we are compliant in everything we do? Do you believe in helping people get the financial help they need through excellent standards of customer service?
We offer full training and support to achieve success - the rest is up to you!
Apply now if you believe in exceptional service.