Customer Service Specialist Job in Reno 89521, Nevada US
Orkin Pest Control, a national service provider, is seeking talented males and females to assist in the day to day operations of our fast paced office.
The successful candidate will be responsible for all general office administration functions. This will include accounts payable, accounts receivable and other office responsibilities. They will assist in daily customer service functions, handle incoming telephone calls, and work closely with the Branch Manager in following up on customer service inquiries. The individual will also talk to customers on a daily basis concerning service questions and appointments.
Orkin is rated by Training Magazine and the American Society of Training and Development as one of the 100 Best Training Companies for the last eight consecutive years! The Orkin Training Team recently tied for first place for an award from the American Society of Training and Development. The Orkin Training Team competed against over seventy-four companies from six different countries for this award.
The successful candidate will assist the Route Managers in setting up their daily schedules and act as a liaison with them while they are in the field. They will talk to customers on a daily basis concerning appointments and service questions.
WE REQUIRE
The successful candidate will have:
● A thorough understanding of all Microsoft office applications
● Good typing and 10 key calculator skills
● The ability to multi-task
● At least 1-2 years office experience
● Strong communication and interpersonal skills
● The ability to compose their own letters and handle routine correspondence
● Excellent follow-up and organizational skills
● The ability to "self start" and work independently
● The ability to pass a background check including a drug screen