Customer Service Superstar! Job in Cranbury 08512, New Jersey Us
Legacy Converting, Inc. is a small, but fast growing New Jersey based manufacturer and is looking to hire some fantastic people to join our team in Cranbury, NJ. Legacy was started in 2007 and has achieved tremendous success in its short, but impressive history. We recently ranked #249 on the Inc. 500 list for the fastest growing companies in America and we were the #1 ranked NJ manufacturer on the list for 2011 ( http://www.inc.com ). In addition, Legacy's core values and unique corporate culture have helped it secure a nomination for the 2011 NJBIZ Business of the Year Award! ( http://www.marketwatch.com/NJBIZ ) These accolades serve as a testament to the amazing people already employed by Legacy Converting and why we are now looking to hire a Customer Service "Superstar".
This position entails wearing "many hats" in our small but growing office of 3 people. The CSS will be involved in every aspect of coordinating and delivering superior results to our customers. This includes handling all incoming calls, coordinating logistics and manufacturing to meet shipping deadlines, as well as acting as a high level liason between the sales team and the manufacturing department to help expedite orders. This person will work directly with all levels of management and staff and must excel at engaging people at any professional level and possess superior communication skills.
We are looking for an individual who embraces the same core values in their professional and personal life that Legacy Converting encourages at its workplace everyday.
These core values include:
· Customer Obsession – We are fanatics at making our customers happy.
· Relationship building – “…it’s the glue that sets our company apart.”
· Attitude – always have a “winning” one and be willing to do whatever it takes.
· Integrity – Always do the right thing.
· Resist Inertia – we seek constant improvement and continuous change in every person, every process, and every task.
· Take Ownership – of our job, our responsibilities, and our community.
· Work hard – the harder we work, the “luckier” we become.
· Treat others as you want to be treated – simple, but still holds true.
· Humility – always tout the accomplishments of others louder than your own.
Key Competencies include:
· Possessing tremendous positive energy and tenacity.
· Being a “superstar!”
· A thorough understanding of how office procedures in a manufacturing office should run – you will be expected to learn quickly and implement your existing business acumen immediately.
· Excellent communication skills, both written and verbal.
· Excellent computer skills including: Microsoft office suite, SAP business one, Crystal reports, Adobe suite (preferred).
· Multitasking and accommodating to change.
· 3-5 years experience in a customer service/office environment
· College degree preferred
· Experience coordinating freight and trucking logistics
· Extreme attention to detail with remarkable follow up capabilities and excellent multi-tasking skills
· Ability to thrive in a fast paced, team-oriented environment
Please submit all resumes via Monster or email to hr@legacyconverting.com . This is a full time, hourly position. We are looking to fill this position with a candidate who possesses true leadership potential and is looking for a career where they can truly make a difference for themselves and the company. If you believe you are such a candidate, and want a career with an award winning company, please apply now!
To learn more about our company and its products, please visit us at: www.legacyconverting.com
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