Customer Service Team Leader (German speaking) (PJ973) Job in Budapest
On behalf of our BSC partner we are looking for a German speaking
Customer Service Team Leader
Tasks:
- lead a team of Customer Service Representative (CSR) teams who support inbound and outband customer contact.
- understanding the relevant procedures and processes for the relevant Busisnesses, as well as the internal BSC processes
- the post holder expected to be flexible and able to adapt to an environment
- candidate will need to have a willingness to provide day-to-day "hand on" support in any number of areas
- the post holder will also carry out Customer Service activities and be a key member of the Dealer CSR team.
Requirements:
- fluent English and German
- relevant Customer Service knowledge
- educated to A Level standard or equivelent
- excellent written/ oral communication skills and ability to build effective working
- high level of IT proficiency Microsoft packages
Our client offers:
- competitive salary
- stable background provided by a dynamically growing company
Application:
Please send your detailed CV both in English and Hungarian with the ID number in the subject of the letter to Kitzingerné Libricz Anna with the help of our registration form below or to the following e-mail address:anna.libricz@pannonjob.hu
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Registration number: 4376-4./2003, 07-0006-06.