Customer Service Team Manager Job in London, London UK
My client, a leader in the online entertainment sector islooking to recruit two individuals with solid Customer Service Experience from withinthe iGaming sector. The Company has experienced tremendous growth and islooking to continue this over the coming years.
Based in London, you will be required to lead, manage andmotivate a group of Customer Service Advisors to deliver a ‘World Class’customer service experience to new and existing customers. You will oversee allclients effectively, consistently operating in line with Company policies, andyou will be required to manage grievance and disciplinary processes.
Passionate about quality customer services, you should becreative, analytical and a leader by example. You must have previous experiencemanaging a team and it is also essential that you have a background workingwithin a customer service environment within the iGaming industry, with theability to draw upon good examples of your management techniques. In return,you will be given a competitive salary and the opportunity to work for aleading brand in this sector.