Customer Service Technical Site Representative (M-F, 37.5 hrs.) Austin, TX Job in Austin, Texas US
Customer Service Technical Site Representative (M-F, 37.5 hrs.) Austin, TX
Pitney Bowes Management Services is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions. Since our establishment in 1988, PBMS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people. We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions. PBMS is currently seeking a Customer Service Technical Site Representative - Copy Operations candidate who is customer service and career-minded; and, who is able to work in a fast paced production environment. Duties and Responsibilities: · Operate copy, fax, binding, and mail equipment · Pick-up and deliver copy jobs, faxes, and mail to customers · Handle time-sensitive material · Maintain copier, fax, and mailing equipment · Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude · Demonstrate flexibility in satisfying customer demands in a high volume, production environment · Take direction from supervisor or site manager . Troubleshoot equipment in need of repair or replacement. · Participate in cross-training · Maintain all logs and reporting documentation · Attention to detail a must · Adhere to all safety procedures This position is a short-term temporary position not to exceed two years. PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.