Customer Service/E-Bay Specialist Job in Brea, California Us

Well established and growing e-commerce company in Brea has an immediate need for a Customer Service/E-Bay Specialist.  We are looking for a self-motivated, energetic professionals that will help us to grow and take the business to the next level through the implementation of new systems and business processes.​  In this role, you will:

 

·        Provide customer support on various marketplaces in an innovative, friendly and efficient manner, mainly through email

·        Research and  resolve customer issues

·        Create new product listings on seller accounts

·         Maintain product listings regarding inventory, price changes, picture updates, descriptions, store layout, and promotions   

·        Recognize new industry trends and translate them into plans to drive sales

·        Collaborate with other departments (Production, Customer Service, Fulfillment) to create accurate product listings

 

What we are looking for:

·        Strong attention to detail, self-motivated, independent

·        Innovative thinking style, task oriented, goal driven

·        Ability to multitask and prioritize workload

·        Prompt, focused on work 

·        Preferred experience in customer service, enjoys solving problems

·        Preferred buying/selling experience on open marketplaces: eBay, Amazon, etc

·        Fluent in English – writing skills, reading skills

·        Strong proficiency in Microsoft Office, Web navigation, computer literate

·        Interest in electronic gadgets/industry, product research

 

We offer a competitive salary, benefits and a great working environment.