Customer Service/Logistics Manager Job in Natick 01760, Massachusetts US
Premier Retailer opening 30-50 stores per year! Come grow with us!!
Bring your passion for fashion to today's Burlington Coat Factory and consider joining the management team of one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for the baby. Burlington means one-stop shopping for labels you love at prices you love even more. We're always looking for great leaders who are driven to succeed and want to have fun! We currently have the following assistant store management opportunity available:
customer service/logistics manager
As part of the management team, the Customer Service/Logistics Manager (CSLM) is responsible for ensuring store associates are delivering excellent customer service while also managing the receiving department. The CSLM is a leader who exercises judgment and uses discretion to solve problems, make informed decisions and manage wisely. The CSLM is responsible for the day-to-day management of the front end of the store, overseeing the overall customer experience and ensuring front lines flow efficiently. Provide leadership to the store team around hiring, staffing, training and scheduling functions.
REQUIREMENTS:
- 3+ years of Retail Management experience within a Big Box or Specialty environment with the ability to manage a multi-million dollar sales volume
- Self-motivated, team players, with strong planning, organizational, communication (verbal written), team building and customer service skills with the desire to succeed.
- Must have the availability to work a full-time schedule and the hours required to drive the business which includes opening and/or closing the store and working nights, weekends, and holidays.
- Travel as needed.
We care about our employees, have a supportive environment that values trust and respect and offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.
Burlington Coat Factory is an equal opportunity employer committed to workplace diversity.
Come join our team. You're going to like it here!
