Customer Services Advisor (Bank)

Banking Teller – Contracts – 6 months

My Client is a well-known banking establishment and they are currently looking for a Bank Teller's, Customer Service Advisor's and Bank Administrator's to be based at their high street banks throughout Northern Ireland.

Positions available at this time include but are not exclusive to:

Belfast

Dungannon

Coleraine

In this challenging but rewarding role you will be working behind the counter of the high street bank and will be responsible for owning the full customer experience, or in a head office working in an administration environment.

Responsibilities will include, but are not limited too:

Making the first initial contact with individuals coming into the bank.

Recording all transactions with customers and updating the in-house computer systems.

Cash management.

Providing guidance and support to customers.

Ensuring tasks are completed within agreed SLAs.

Identifying up-selling or cross-selling opportunities.

You will ideally have recent experience working in a banking or financial environment.

Relevant skills include the ability to communicate and built rapport effectively across a range of audiences, strong computer literacy and the capability to work quickly whilst ensuring the utmost accuracy.

For more information on these roles please contact Lynsey Agnew at Hays Finance on 02890446911.

July 16, 2014 • Tags:  • Posted in: Financial

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