Customer Servicing Administrator

We are currently recruiting a number of Administrators for a large corporate organisation based in Stockton on Tees. This is a great opportunity for someone who enjoys working within a service driven organisation. If you are unable to commit to ALL of the below, please do not apply.

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Job Details
Job Title - Administrator
Full Time –Monday – Friday 9-5
Duration – End of December 2013
Rate of pay p/h – £6.50 a hour
Start date - September 2013

Job Purpose
Ensuring complaints are handled within the FSA guidelines and timescales
To work as part of a team, supporting your colleagues
To record details accurately
To deliver excellent customer service, resolving complaints at the first point of contact

Knowledge, Skill Experience Required
The ability to take ownership of your workload
Excellent letter writing skills
The ability to use Microsoft Works other PC applications
Good organisational skills
The ability to communicate effectively, remaining calm when challenged
To be flexible and approachable
To be able to work well under pressure
To be enthusiastic and committed to teamwork
The ability to provide constructive feedback in order to improve levels of service

All successful candidates will be subject to a credit check and must be able to supply 3 years of continuous referencing – Either Academic, Employment or proof of receipt of benefit such as Jobseekers/Maternity/Carers Allowance

Please apply on line.

September 9, 2013 • Tags:  • Posted in: General

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