Customer Strategy & Analytics
To aid this growth my client is developing a new proposition that will focus around all areas within the Customer agenda. The team are now looking for a number of talented individuals with strong knowledge and experience in one of the following areas:
- Retail Banking
- Insurance
- Investment Management
The successful candidates will have a polished academic background and have gained their experience from either a tier one Consultancy or leading Financial Institution. Also the candidates will have gained a good knowledge of at least one of the following areas will be required:
- Marketing Effectiveness
- Customer Strategy
- Customer Insight
- Customer Service Effectiveness
- Sales Force-Effectiveness
- Contact Centre Transformation
- Customer Economics
- Product Management
Overall the individuals considered must be passionate about a career in financial services and be confident in presenting and liaising with senior stakeholders. Hungry for career progression and keen to learn and take on a new challenge, the successful candidates will be involved with growing and shaping the direction of this ever growing team.
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