Customer Support Representative
Customer Support Representative
Havant
20k
Working to support customers to resolve queries and technical issues
My client is part of a leading multi-channel consumer media company which is home to some of the UK’s most popular brands.
We firmly believe that it’s an excellent time to join our client. Their brands remain as influential as ever and we’re hugely ambitious about exploring new opportunities in future – whether that’s in emerging markets or new territories. It makes this a great place to develop your career.
About the role
As a Customer Support Representative working on the service desk you will be responsible for dealing with high levels of enquires and technical issues on a daily basis for our client’s website.
You will investigate and resolve incidents to an agreed time and log the queries effectively within the system and complete ad hoc administrative tasks as required.
Successful candidates will have previous customer service experience working within a busy environment.
The role is predominantly email based and therefore, you will have excellent written skills to respond to the queries alongside strong verbal communication skills.
Confident and energetic you will have the ability to work under pressure whilst delivering an accurate service.
For further information on this role please contact Michelle Morley on 0116 261 5041
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