Customer Telerelations

Inbound/Outbound Customer Service (No sales)

We are currently recruiting on the following basis:

Start Date: 24th March 2014 – 4th May (No holiday will be authorised)
6 week assignment / (Contact centre/telephony nature)
Full Time - Monday to Saturday – 35 hours p/w
Hours of work - Mon-Fri 8am-9pm, Sat 8-4pm
Rate of pay - £7.45 - £8.08 p/h
Must be flexible
Training provided
You must be available for interview between 03/03/14 and 14/03/14.

This is a great opportunity for someone who enjoys working within a service driven organisation. All candidates must meet the following criteria in order to be considered for the position:

• Previous customer service experience in essential.
• The knowledge and know how of explaining policies and procedures to a range of different people in an effective manner is a must.
• High level of numeracy and computer literacy are essential to this role.
• A confident and professional telephone manner.
• Ability to take on boards product and process knowledge and apply it quickly.
• Friendly, positive and polite when communicating with colleagues and customers.
• Has a genuine passion for delivering customer satisfaction.
• Ability to leave and effectively navigate multiple computer systems.
• Demonstrate the ability to work effectively under pressure.
• Excellent timekeeping, reliable and self motivated.
• Enthusiastic and committed to the role.

If you are unable to commit to ALL of the above, please do not apply. All successful candidates will be subject to a credit check and must be able to supply satisfactory references - Either academic, employment or any benefit such as Job seeker Allowance. Please apply online.

February 24, 2014 • Tags:  • Posted in: General

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