Danish Technical support specialist €28-30K Job in Kildare, Kildare Ireland
My client is one of the world's leading Technology companies, who's growing extremely fast on the market every year. At the moment we have a requirement for an DANISH Technical support representative in Liexlip (Kildare).
This is a Permanent position with a salary of €28.000 / €30.000
Responsibilities:
•Provide first-line technical support to meet customer expectations
•Dealing with technical and complex issues which can vary from Product Features, Specifications Repairs to complex Installations and Configurations.
•Manage full cycle of each customer issue and escalate it using your independent judgement and experience to diagnose and troubleshoot problems or identify cases for escalation.
Required skills:
•Fluent in Danish and English
•Data analysis numeracy skills
•Microsoft OS, VMware and/or Linux
•SAN environment, LAN, Enterprise Virtual Arrays and Storage Systems - knowledge of SAN appliances, Unix Systems
•Excellent communications, interpersonal, commercial organisational skills
•Ability to build effective relationships in a cross-functional team environment
•Proven ability to work under pressure and in an ever-changing environment.
•High attention to detail ability to drive flawless execution to tight deadlines