Data Analytics / BI Program Manager Job in Grand Rapids, Michigan US
Leads a group of managers and/or senior specialists. Oversees regional / local planning on a mid term basis and owns budget of multiple cost centers or of a single large cost center. Executes strategic plans. Identifies and pursues business and efficiency opportunities. Improves organizational governance (e.g. optimizes processes). Handles specific customer challenges of internal ( external) business partners, identifies trends to determine potential future customer needs.
Position Requirements
Coordinates delivery of work from all suppliers involved in a small scale / sub-project; Facilitates issue resolution; Reviews and approves vendor invoices/expenditures• Works with business unit to define critical business needs and arranges appropriator sources• Is accountable for work request evaluation and authorization, development and submission of work orders, as well as review of cost estimates from the suppliers• Is accountable for Acceptance Criteria and execution of Acceptance Testing at program level• Is responsible for project level planning, monitoring and reporting on project performance• Signs off on project deliverables; Performs internal project close down; Conducts Post-Implementation Reviews• Liaisons with the Application Architecture team, ISP, third parties, as necessary• Performs as the team lead / supervisor, where assigned
In addition to the above:• Is responsible for the delivery of multiple projects / programs to the business including risk, quality, and change management, system dependency touch points, schedule and financial management• Monitors and manages achievement of SLAs with suppliers and ISP, as they pertain to his/her respective area(s); Coordinates communication, escalation, and financial impact management, when SLAs are not met• Additional tasks not reflected in the position profiles can be integrated in the performance management.
Preferred Skills and Abilities
- Experience in setting business-objective driven data, analytics, and Business Intelligence (BI) strategy
- Experience in managing moderate to large-scale BI implementation projects and modernization efforts
- Familiarity with BI and Data Management principles and domain direction
- Advanced knowledge of data sourcing, movement, storage, delivery, and governance functions
- Knowledge of best practices for and experience in overseeing dedicated and shared ETL and BI application development efforts