Data Production Specialist Job in Linthicum Heights 21060, Maryland US

About Harte-Hanks:

 

Harte-Hanks is a direct marketing services company offering the widest array of integrated, multichannel, data-driven solutions for top brands around the globe. We help our clients gain insight into their customers’ behaviors from their data, and use that insight to create innovative multichannel marketing programs that break through the clutter to deliver impressive, business-changing results. We’re passionate about making sure our clients get maximum value from their direct marketing investment.  Visit us at www.harte-hanks.com.   

 

The Production Specialist is responsible for the set up and processing of computer based programs within a data processing environment.  This position will manage the job processing by capturing all information necessary to execute a client’s direct mail campaign and then utilizing established programs to complete those required steps.   This position will partner with internal Harte-Hanks departments such as: Programming, Account Executives, Mail Plant Account Managers and occasionally our external customers to ensure smooth functioning and efficient handling of all data processing production work.

 

 

·         Reviewing, consulting and understanding both internal and external customer job requirements and obtaining critical data necessary to complete jobs accurately and in a timely manner.

·         Uses technical skills to design, document, and process the necessary steps to complete customer requests within stated timelines.

·         Submits job for processing.

·         Performs thorough quality check on computer output content.

·         Monitor daily workload and offer strategies for on-time completion of jobs.

·         Providing continuous feed back to customers on job status.

 

 

·         Challenging position based upon full responsibility for jobs as they progress through data processing.

·         Be able to understand detailed, complex jobs/requests and must assess quality and accuracy of information often within a limited timeframe.

·         Must be able to handle multiple tasks simultaneously and quickly while maintaining established quality standards.

·         Develops job flows and documentation to assist with the management of the process through the department.

·         Accountable for accuracy and on-time completion of jobs assigned.

·         Expected to take ownership of quality and quantity of work assignments within a fast paced environment.

·         Maintains a flexible work schedule to meet various demands of the position.

·         Conveys a professional and positive image and attitude regarding the department and company.

 

 

·         Four year college degree in a related field or a minimum of 2+ years project management, customer service, direct marketing or service bureau experience.

·         Proven aptitude with various mainframe and PC applications (Excel, MS Office, etc.)

·         Must possess excellent interpersonal and written and verbal communication skills.

·         Must be detail oriented and possess acute organizational skills.

·         A basic understanding of data management/manipulation/enhancement concepts.

 

 

Compensation and Benefits:

 

Harte-Hanks offers attractive compensation plans along with a comprehensive benefits offering including:  Medical, Dental, Life, PTO, 401(k), Disability, Educational Assistance, Flexible Spending Accounts and Employee Referral Bonus Plans.

 

Note:    The information listed above is intended to describe the general nature and level of this position.    Essential functions and responsibilities may change as business needs require.

 

Harte-Hanks is an Equal Opportunity Employer