Debt Collection Team Leader Jobs Crawley

Senior Debt Recovery Agent - Crawley - £18000 - £20000 per annum.

Our client is seeking a Senior Lead Recovery Agent to Team Lead Debt Recovery Agents within their Collections call centre. This company is based within the centre of Crawley.

You will be responsible for monitoring the dialler and outbound campaigns, making sure best practise is being delivered at all times. Maintaining a log of all inbound work within the business. you will be responsible for handling any escalated calls as well as carrying out debt recovery calls. Updating KPI's and making sure these are being achieved. Providing guidance to the team in the managers absences.

This is a full time permanent job and you will be required to work on a rotating shift pattern between 08.00 - 22.00 Monday - Saturday.

It is essential that you have previous senior/team leader experience within a colletions/debrecovery company. If you have proven experience within this field and would like to find out more please apply today.