Delivery Driver Tech Job in Houston 77074, Texas US
· Performs and is capable of demonstrating all essential Delivery Driver I job functions.
· Safely drives (day or night) and maintains company vehicles.
· Securely loads and stages delivery vehicles.
· Functionally checks and selects ordered medical equipment and supplies.
· Prepares work order, patient education material, and other necessary documentation for self and other Delivery Driver personnel when necessary.
· Efficiently prioritizes and coordinates deliveries, pick-ups, service calls, discontinuances, maintenances or changes in service for self and other Delivery Driver personnel when necessary.
· Confirms completion of all deliveries, pick-ups, service calls, discontinuances, maintenances or changes in service, prior to end-of-day, for self and other Delivery Driver personnel when necessary.
· Educates home care customers and other end users on medical equipment and supply use by covering key operating features and performing demonstrations.
· Interacts with patients and customers that may be of various ages.
· Performs assessments and reassessments of each customer’s care or service needs.
· Documents the customer’s response to care or services provided, the actions and interventions taken, and the outcomes of the care or services provided.
· Completes plans of care as appropriate to the level of care provided.
· Collects accurate patient information to support care, service and treatment operations, which includes demographic, billing, and medical information.
· Refers service complaints, compliments, and/or concerns to appropriate department and/or personnel in appropriate format, according to Company policy and procedure.
· Participates in Improvement of Operational Performance (IOP) activities.
· Participates in traditional and e-learning programs.
· Works effectively with other company employees, managers, and departments.
· Performs all job functions with Company Mission, Vision, and Goal Statements in mind.