Delivery II Job in Los Angeles, California US
Delivery II
Job Description Note: This is a seasonal/temporary position. Position Summary Primarily responsible for delivering product to customers operating a straight truck 24 feet long or smaller. Primary Responsibilities: - Deliver the merchandise to the customers (residential and commercial) in a prompt, safe, business-like manner; top priority should be given to taking care of the customer's needs - Sort freight, load truck and verify packages against the manifest according to route sequence using all equipment necessary including pallet jacks, hand trucks, pallets, skids and hand held scanners - Handle all deliveries for the day and turns all delivery receipts to the appropriate supervisor at the end of the shift - Perform pre-trip and post-trip inspections on the vehicle being operated daily prior to leaving from and returning to the Staples Delivery Operation - Use a hand held package scanner in the delivery process as required - Obtain accurate electronic or paper POD (Proof of Delivery) for each delivery - Drive the truck in a safe, lawful and courteous manner always remembering that the people will judge us by the way you handle the vehicle - Conduct business in a professional and courteous manner - Keep the truck and associated equipment in proper working order; report any problems to the Supervisor; keep the cab and cargo area clean and free of clutter - Process all non-delivered and customer returns following correct procedures, upon return to the SDO at the end of the day - Submit all required POD's, non-delivery, return information and reports to the appropriate Supervisor daily - Regular attendance - Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner - Pickup and accept merchandise returns and/or damages - When help assigned (Driver or Driver Helper), maintain responsibility for truck and equipment; lead daily completion of work and report questions/issues to SDO Supervisor right away Requirements: Qualifications Basic: * High school diploma or equivalent * Ability to obtain a D.O.T. medical card * 1 - 3 years of driving experience in a service oriented position * Must be at least 21 years of age * Valid driver's license (no "major moving violations" as described in the employment application supplement and in accordance with applicable state law) * Math and mechanical aptitude * Able to navigate and read a map * Must have excellent customer service skills * Must be a team player and able to work well with minimum supervision * Must be able to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds * Must be willing to wear a Staples uniform and present a clean, neat appearance Preferred: * PC and Microsoft Office knowledge Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. Store Location: 3334 San Fernando Rd.