Delivery Manager (Banking Experience) Job in Toronto M5h3y2, Ontario Canada
Our client a major financial Canadian bank
Delivery Manager
Location: Downtown Toronto
The Delivery Manager (DM) negotiates with the business partner the overall project plan for major applications/technology projects of a complex nature involving multiple systems crossing multiple products/services with multiple dependencies. Requires advanced expertise in very complex business/technical processes and their application within the organization and/or business line(s). Requires a relevant degree and proven IT experience with an emphasis on complex systems projects.
The DM is accountable for ensuring the business needs and outcomes for project delivery are achieved as per the business case. The DM is responsible for managing projects which provide solutions for the business needs of Executive Office areas, as well as, complex Enterprise-wide initiatives/programs that span business lines such as Credit Risk Capital Management; Finance; Group Treasury and Compliance. This includes ensuring that systems and procedures are effectively defined, introduced implemented with appropriate training, support and controls.
The DM will have experience in the financial services industry banking/credit business background. The position requires in-depth knowledge of project management disciplines/protocols and life cycle development methodologies and technologies related to the business. The DM will have demonstrated skills in relationship and general business management.
- Plans and directs all aspects of the project including planning, scheduling, resourcing, risk assessment, cost/benefit analysis, establishing milestones/final deliverables and overall costs.
- Negotiates project deliverables/schedule/costing for services from other departments within the IT function and across the entire organization.
- Provides formalized, continuing work direction and leadership to assigned team(s) of Programmers, Programmer analysts, Systems analysts and technical specialists, Business analysts, including the scheduling, assignment, and review of project work.
- Oversees project budget, as well as the budget for discretionary capital expense items.
- Tracks, monitors, and communicates project progress against the project plan, requirements, quality measures, standard processes and milestones.
- Acts as the primary liaison/facilitator between the project team and the business area to ensure business requirements are being met and the current project plan reflects changes to scope, costs, etc.
- Works with our business partners to identify solutions to complex business problems. This includes the articulation of desired business outcomes, the metrics to confirm success of those outcomes and the identification of key underlying assumptions, business and technology risks, necessary prerequisite initiatives, required supporting actions and intermediary outcomes. Determination of organizational and financial feasibility of the project, including the completion of the business case as appropriate.
- Provides consulting and guidance on project initiatives including Business Case preparation and developing creative/alternative approaches to problem resolution. The focus is to be kept on overall business solutions, not on specific packages or technologies
- Defines the solution ensuring completion of the undernoted activities at the project outset and formal documentation, as per standards, costed and represented on the project plan and tools (i.e Microsoft Project):
- Considers business, technical and application architectural standards and emerging solutions
- Defines development activities at sufficient detail levels
- Articulates risk-based testing plan and scope; and
- Determines user communication, training and implementation plans
- Co-manages vendors and third parties and negotiates contracts
- Manages the delivery process including developing creative/alternative approaches to problem resolution.
- Motivates the Project Team and maintains the momentum of the project against background of changing and occasionally conflicting priorities
- Communicates project status, completing the monthly Project Status Reports and escalating issues to the stakeholders, Sponsor(s); and Senior management to the SVP and AVP level, as required
- Ensures the proper documentation and archiving of project activities, deliverables. tools and findings for future access / projects
The incumbent is required to have a broad knowledge of the Bank's credit processes, domestic, wholesale International structure, methodology and current regulatory requirements, applications, systems, work flows and processes in order to conceptualize and analyze enhancements that meet the business needs and objectives of the business lines. Basel II experience is an asset.
To effectively build relationships with the business and manage cross functional project/program teams, the incumbent must possess the following skills:
- Strong, proven project management disciplines skills and a good understanding of systems development methodologies;
- Strong interpersonal communication skills with proven ability to lead a cross-functional project team with diverse often conflicting business needs regulatory requirements;
- Strong budget management skills including cost estimation, budget, reporting control
- Excellent management skills including issue management; scope planning change control and risk assessment resolution
- Developed analytical, innovative and creative skills;
- Track record of making trade off recommendations to deliver initiatives, in the most cost effective and efficient manner, consistent with business needs.