Department Manager Leader (SNF Manager2012) Job in Martinez, California US
Department Manager Leader (SNF Manager2012)
Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource budgeting, selection and development. Essential Functions: - Manages the operations of 24-hour departments that may be at multiple locations. - Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. - Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations. - Designs and evaluates processes to improve systems and patient care results across the continuum of care. - Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. - Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. - Ensures on going staff development. - Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met. - Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities. - Manages and resolves human resource, employee and department safety, and risk management issues. - Accesses KP Health Connect to evaluate the quality of care provided. - Uses KP Health Connect to manage clinical operations. - Monitors quality, appropriateness, and accuracy of KP Health Connect documentation. - Maintains role specific KP Health Connect competencies. Secondary Functions: To ensure the appropriate utilization of resources and delivery of accessible, high quality care to Health Plan members in SNF. Oversee all facets of SNF program operations between two service areas. Ensures program staff deliver high quality member focused care, utilization, and cost effective operations, high member satisfaction, access to SNF and sub acute beds and timely authorization functions which comply with local, state and federal requirements. - Manages all facets of SNF operations which may be at multiple locations. - Ensures staff are organized to maximize quality patient care outcomes and efficient utilization of resources in compliance with the Nursing Practice Act, JCAHO, federal state and local requirements. - Designs and evaluates processes to improve systems and patient care results in SNF and across the continuum of care. - Ensures compliance in administration of Health Plan benefits with consideration of Regional requirements. - Develops and nurtures effective partnership with multidisciplinary teams of health care providers, colleagues and outside vendors to achieve optimal patient care across the continuum. - Adheres to confidentiality policies. - Service oriented and maintain the highest level of courtesy to patients, members, staff and co-workers. - Uses call center management tools to ensure high quality and accessibility. Qualifications: Basic Qualifications: - Extensive nursing experience in both patient care and management/leadership roles required (usually 5 years). - Previous supervisory experience required (usually 4 years). - BSN or BA in health care related field strongly preferred. - Masters degree preferred. - Graduate of accredited school of nursing. - Current California RN license required. - BLS certificate required. - Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations. - Demonstrated strong interpersonal communication skills. Preferred Qualifications: - Experience in SNF, Ambulatory Care, Inpatient (acute Care), Long Term Care, Case Management, Hospice, Home Health or related Clinical Nursing within the last 3 years. - Excellent problem-solving capabilities. - Knowledge of Nurse Practice Act, JCAHJO, Medicare, Medi-Cal Title 22, and other local, state, federal regulations. - Knowledge of Health Plan contractual benefits. - Sensitivity to workplace diversity and cultural factors.