Deputy Chief of Oper & Mainten Job in Washington, District Of Columbia US
Requirements
In order to be considered for employment all applicants must meet the minimum qualification requirements. Applicants should include all relevant education and work experience on their application.
Qualifications
SUMMARY:
This is a highly responsible supervisory, managerial, administrative and technical position dealing with information systems and related information technology (IT) activities of a difficult and complex nature. Responsible for managing the day-to-day operations of Authoritys business systems, enterprise infrastructure management, enterprise architecture (data warehousing, document management, knowledge management and GIS) staffs. The incumbent plans, coordinates, directs, procures, implements and monitors a total IT System activity in accordance with the Authority=s IT Strategic Plan. Evaluates functions across the Authority for potential automation using Business Process Reengineering (BPR) and Business Process Improvement (BPI) techniques. Translates user requirements into workable information technology systems which are both feasible and economically consistent with the management objectives of the Authority. The incumbent has extensive latitude for independent judgment and action within general guidelines provided by the Chief.
MAJOR DUTIES:
Supervises, plans, procures, implements and directs the activities of the IT business systems, enterprise infrastructure management, enterprise architecture branches within ITSV in providing support for the Authoritys financial, payroll and personnel systems, purchasing and materials management systems, Bus and Rail automated systems, cost management information and construction systems, transit police systems, fare collection and Regional Customer Service systems.
Assists the Chief in the preparation of annual and long-range forecasts for budgetary and other management purposes for the Office of Information Technology and Services. Assists the Chief in providing similar forecasts and long-range plans for IT services for the Authority to include the continued cost benefits of existing systems.
Establishes IT policies and standards consistent with the Authoritys goals and the priorities necessary to achieve those goals. Keeps officials apprised on the application and utilization of IT services.
Provides technical assistance to Authority officials and user offices on sophisticated computerized IT applications.
Oversees the day-to-day computer operation, ensuring that data security policies and procedures are adhered to.
Ensures a comprehensive capacity monitoring program to assess current utilization levels and programs for expansion as required.
Ensures that an effective database management system, data warehousing system, and effective decision support and executive information system (DSS/EIS) tools are established with effective procedures and controls.
Oversees technical services to ensure proper management design, installation and troubleshooting of the Authoritys communications networks. Makes recommendations for using fiber optic technology as appropriate.
Ensures that all applications and systems are properly documented and that methods of tracking all existing and proposed systems are effectively monitored and cross-utilized to the maximum extent practicable. Ensures that all software applications are developed and installed in accordance with an approved Life Cycle Methodology.
Evaluates and discusses performance of personnel, recommending various forms of commendation or disciplinary action as appropriate and equitable. Oversees selection and training of staff within the available training budget to ensure a high level of competence, coordinating training with the Office of Personnel and Training, where appropriate. May also manage the contractors associated with contracts issued by OIT.
The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.
KNOWLEDGE, SKILLS AND ABILITIES:
Comprehensive knowledge of contemporary principles and practices of information management and information technology systems, including major computer systems development, and computer hardware and software.
Knowledge of, or the ability to rapidly acquire a knowledge of, the laws, ordinances, regulations, collective bargaining agreements, etc. which impact the Authoritys operation.
Extensive knowledge of business process improvement (BPI) methodology, strategic planning for information systems, enterprise architecture and data processing principles, practices and techniques including data communication networks and operating systems software.
Comprehensive knowledge of mainframe, midrange and desktop operating systems software and related support systems including maintenance, utilities, data base management, security, productivity, scheduling, capacity management, event-recording, data communications and transaction processing.
Knowledge of management programs, principles, practices and strategic planning to plan coordinate and ensure proper implementation of all information technology policies.
Ability to assist the Chief in the preparation of annual and long-range budget plans; to ensure activities function effectively within approved constraints; to ensure that all resources are effectively utilized.
Demonstrable ability to supervise, train and evaluate subordinate professional staff in compliance with applicable Authority personnel and labor relations policies, procedures, regulations and agreements; and to organize a multi-disciplinary organization.
Experience working in a large-scale public or private sector transportation and/or transit organization may be considered in lieu of education if the candidate can effectively demonstrate functional/technical competence and progressive responsibility.
Ability to communicate effectively.
MINIMUM QUALIFICATIONS:
Graduation from an accredited college or university with a Bachelors Degree in Mathematics, Computer Science, Finance, Business or Public Administration or related field, and twelve (12) years experience in progressively responsible and diversified executive level information systems, data processing management and technical experience in a large organization including extensive experience in the development of major IT policies and related supervisory experience.
Or, an equivalent combination of post-high school education, and fourteen (14) years experience in progressively responsible and diversified executive level information systems, data processing management and technical experience in a large organization including extensive experience in the development of major IT policies and related supervisory experience.
Evaluation criteria may include one or more of the following:
1. Education, training and experience
2. Personal Interview
3. Medical Examination which may include alcohol and drug screening
4. Performance and attendance record
5. Background Check which may include verification of employment, education, criminal history, and drivers record.
Posted salary ranges and employment offers are subject to any union contract agreements and WMATA salary administration guidelines. The Washington Metropolitan Area Transit Authority is an equal opportunity employer, and encourages applications from minorities, females and persons with disabilities.