Derivative Operations Manager recruitment

Key Responsibilities:-

• Manage a team; ensuring the Client Services workload is distributed evenly within team.

• Ensure the team actively tracks progress on all issues

• Build and maintain a solid relationship with client contacts

• Meet with priority clients to understand strategic direction/initiatives, and feedback on the handling of issues and the steps towards a resolution.

• Act as an escalation point for the client, ensuring a high quality service is provided

• To deliver solutions and positive change to other areas within the bank (Operations Middle Office, Derivatives Operations, Client On-Boarding etc)

• Attend industry meetings/ seminars to keep abreast of industry developments whilst maintaining an understanding of the impact regulatory change (EMIR/ Dodd-Frank) will have on Operations. 

• Identify potential process / system enhancements, liaising with the relevant business area as appropriate.

• Review productivity and efficiency within the team and focus on root cause, recommending where appropriate process changes.

You will be driven and ambitious have the ability to move with business directives and rise to the challenges of an evolving environment. You will be responsible for the production of regular MI and the coordination of Client health checks, participating in Client visits where relevant in line with Client Relationship Managers.

You will be a highly ambitious, degree-educated (or equivalent) professional, with previous managerial/supervisory experience. Previous client- facing experience is key. A European language would be an advantage. A solid working knowledge of front-to-back derivatives operations, together with ability to demonstrate good working knowledge of financial markets and products (including processing techniques and settlement conventions / market practices and product related documentation e.g. ISDA) gained from previous banking experience. An understanding of AML Regulations, and other regulatory and Compliance issues and the FSA’s TCF initiative and working knowledge of Conduct Risk Standards is essential.