Desk Top Support Job in Fairfax 22037, Virginia US
Desk Top Support
JOB ID: 895491SV
DURATION: 12 months
LOCATION: Fairfax, VA
JOB DESCRIPTION:
The Desk Top Support technician will be supporting PCs in a corporate environment with in-person support of office-based clients and phone support of home-based clients
JOB RESPONSIBILITIES:
- Install, configure and troubleshoot software/hardware on Dell desktop and laptops running Windows 7, Outlook and Microsoft 2010 Office products in a standardized corporate environment.
- Support of senior level / executive clients as needed
- Voice, Network and Server Support
- OS load's for Wintel servers
- Resolve LAN and WAN issues or connection issues from a HOB individuals
- Set up, connection and upgrade support
- Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors, etc.
- Troubleshoot
- Windows XP/Windows 7 problems such as profile, registry, and blue screen problems
- HP Printers
- Dell Hardware
- Software issues including compatibility and dependency
- Microsoft Office 20032/2010 products
- Other, as required
SKILLS REQUIRED:
Microsoft Office 2003 / 2010
Microsoft Windows 7
Wintel
Microsoft Exchange
Microsoft Outlook (mail features setup)
Microsoft SharePoint
MOSS 2007 / WSS 3.0
Messaging and Collaboration
Telecom
Remedy
Lotus Notes
OTHER REQUIREMENTS:
- Able to work under pressure.
- Customer oriented.
- Flexible to work shifts as early as 7:00 a.m. to as late as 6:30 p.m.
- Great phone presence
- Excellent Communication Skills
Our opportunities are numerous... If your skills and experience meet the minimum required experience for this opportunity, please e-mail your resume complete with the requisition number listed on the job posting, to rcgjobs@rcggs.com.
*RCG Global Services, Inc. endeavors to make www.rcggs.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Human Resource Department at (732) 744-3500 or email to: rcghelpdesk@rcggs.com
RCG Global Services, Inc. is an Equal Opportunity Employer M/F/D/V