Deskside Support Representative (2nd Line) Job in Sunbury-On-Thames, London UK
Deskside Support Representative (2nd Line)
£21,000 - £26,000
Sunbury
Our client, the world's largest IT and consulting services company, is looking for a Deskside Support Representative (DSR).
The client has requested the continuation of the WAVE encryption Pilot to incorporate a deployment of the WAVE installation files via distribution through Altiris. This project needs to ensure 10,000 Voyager machines are installed with WAVE encryption by Quarter 2 of 2012.
These machines have been further categorised as:
6,800 machines are low risk and identified as meeting the prerequisite criteria to accept WAVE encryption.
3,200 machines are higher risk and will require either a BIOS upgrade, hard disk replacement or a machine rebuild. These users will require a desk visit or utilise a PC drop off centre.
Ultimate goal is for this to be deployed on 80k machines globally.
Position Requirements:
* Desktop Engineer who has experience of BIOS upgrades
* Hardware Encryption experience
* Customer facing experience
* Required to travel to UK site on an ad-hoc basis
Interested and want to find out more? - Please send your CV to mbs.rec@manpower.co.uk