Desktop Support Tech Job in Cincinnati 45249, Ohio Us
Desktop Support Technician
Industry: Telecommunication
Come join a leader in the Telecommunication industry and use your skills to the fullest.
This position is a great opportunity to get your foot in the door of a great company and grow.
Candidates must be local to the Cincinnati area, have provided desk side support in a corporate environment and have excellent customer service skills.
Responsibilities:
• Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization
• Includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment while ensuring optimal workstation performance
• Identifies, researches and resolves technical problems
• Work with Management and third party hardware/software vendors to ensure equipment and software effective solutions are best to meet the customer requirements
Qualifications:
• 2 years+ experience with desk side support in a corporate environment
• Proficient with Microsoft Operating System’s and Suites
• Excellent customer service skills required
• Nice to have – Mobile device (blackberry, windows mobile, etc..) support experience
• Nice to have – Basic telecom / networking skills
• Nice to have – Active Directory and / or SMS experience
• Nice to have – Experience with tablet computers
• Bachelor’s degree or one-three years related experience and/or training; or equivalent combination of education and experience
• Minimum 2 years’ experience networking in the TCP/IP LAN/WAN environment desired
• Experience supporting of retail environments desired
• Experience supporting mobile devices (Blackberry, Android, Windows Mobile, Aircards, etc...) desired
• Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook
PLEASE NOTE: Candidates with only helpdesk experience, zero experience in a corporate environment, or someone that is more skilled in the server support environment will NOT be considered.
Background Checks Drug Screen:
• Within 24-48 hours of accepting a contingent offer of employment, all candidates will be required to take a Drug test. In addition, a detailed Criminal Background check will be conducted and used as a screening tool as permitted by law. Also, an Education verification will be conducted.
• No final offer of employment will be extended unless the candidate is able to pass this Drug Screening, Background Check and Education verification process. Only serious candidates who do not believe that negative results will be indicated need apply. EOE.
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Duration: 6 Months+
Location: Cincinnati, OH 45249
Please contact:
Angelo Melchiorre
IT Recruiter
(484) 420-2292 phone
(888) 228 7162 ext 2292
amelchiorre@judge.com
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