Desktop Support Tech Job in St. Petersburg 33701, Florida Us
DESKTOP SUPPORT TECHNICIAN
Wallace Welch Willingham, an Independent Insurance Agency in St. Petersburg, is seeking a qualified individual to assist our IT Manager.
Directly responsible for:
Performs routine configuration, installation, and upgrading of Network software and/or hardware
Provides assistance to the IT Manager in the design and coordination of network and agency wide software upgrades
Through phone contact, resolves user network/software problems and receives user requests for implementation of basic network/pc moves, adds, and changes through ticketing system
Proficient with email and general setups for Droid and iOS5 devices
General Agency communication systems and services
Education/Experience:
High school diploma
Bachelors in IT or 1-3 years experience in information technology service delivery
MCSA, MCP, A+ or Network+ preferred Technical Knowledge:
Strong working knowledge of Windows XP and Windows 7 with the ability to solve complex workstation issues
Develop, configure and manage customized operating system images and software solutions
Working knowledge of SalesLogix or a similar CRM or AMS type system helpful
Strong support experience with MS Office 2007 and ability to troubleshoot and identify problems with outlook and how it works with
MS Exchange 2007
Ability to install and maintain network based hardware and software
Troubleshoot network connectivity issues
Special Skills and/or Abilities:
Ability to work with personnel and prioritize problems
Ability to complete detailed tasks from start to finish
Competitive pay, 5 day workweek, excellent benefits, paid vacations, 401(k) and ESOP.
Submit resumes to employment@w3ins.com or FAX to (727) 388-4519.
EOE/DFWP/SFWP
Reference Code:100363518703