Desktop Support Technician Job in Windsor 06095, Connecticut US

Permasteelisa North America is a vertically integrated organization which engineers, manufactures and installs external cladding, also known as architectural envelopes or curtain walls, using materials such as glass and aluminum.  The Company is the North American subsidiary of Permasteelisa S.p.A., headquartered in Vittorio Veneto, Italy.   With revenues of approximately $1.6 billion worldwide, Permasteelisa S.p.A operates in approximately thirty countries with over 5,000 employees, and holds the leading position in Italy as well as strong market shares in North America, Germany and Holland.  Permasteelisa North America operates in seven locations, including its largest operation in Windsor, CT, and other similar operations in Minneapolis, Chicago, New York, Miami, California and Montreal, Canada.  The Company is recognized for their innovative and environmentally sensitive designs as well as the Company’s end-to-end services of design, production and installation.   With a well-respected and recognizable brand, the Company markets and sells products through various channels for the architectural and construction industry.

 

Permasteelisa North America is currently looking for a Desktop Support Technician to join our Windsor, CT facility.

 

The Desktop Support Technician is responsible for providing first level support to end-users.

 

 

Responsibilities:

 

·         Provide first level desktop support to end users

·         Administer User Accounts, G-Mail, and other in-house applications

·         Maintain Software and Hardware inventory using Asset management database

·         Work closely with IT Systems Support Personnel and assist administering Antivirus updates (Trend Micro) and Windows updates (SUS) services.

·         Ensure all clients are running the most up to date version using automated tools and maintain high level data security against spyware, viruses and intrusion attacks.

·         Other duties as needed by specific business unit/location

 

 

Requirements:

 

·         Educational:  Associate’s degree preferred

·         Work Experience:  2-3 years related experience

·         Other:  Excellent customer service skills and the ability to work in a team environment.  

This job requires flexibility to work after-hours and weekends when necessary to minimize downtime during production hours.
 

Please apply by e-mailing resumes to:  pna-hr@permasteelisagroup.com

PNA is an AA/EEO employer. The company participates in E-Verify.