Direct Debits Clerk / Accounts Assistant
A new role has become available in the High Wycombe area for Direct Debits Administrator with a market leading services business. This role require someone with good organisational and account management skills. Who can work well in a fast paced and pressurised environment. The successful candidate will have good understanding of how to set up direct debit payments including knowledge of legal entities and PO Numbers. Below is a more detailed description of they experience and day-today activities you will be involved in. This is a temporary to permanent role.
· Sorting post / viewing Central System for credit applications and bank mandates relating to Direct Debit collections.
· Prompt and accurate set up of new customer accounts using details from applications and performing relevant credit checks and searches using company credit checking software where appropriate.
· Prompt and accurate processing of bank mandate information against appropriate existing debtor accounts to ensure maximum collections can be achieved at all times.
· Ensure all mandate forms are scanned against their appropriate debtor account.
· Contacting customers in relation to direct debit rejections and obtaining payment.
· Timely generation and distribution of various reports, including welcome letters and unpaid DD’s
· Responsible for handling queries received via telephone / email.
· Ensure that the backlog of unregistered direct debit transactions is at its minimum by the appropriate month end deadlines.
· Follow-up any unallocated cash entries and report to Manager on a timely regular basis (monthly).
· Carry out ad hoc tasks as requested in line with you role to support the Manager.
If the above sounds like the skills you posses, please apply for this role today!
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