Direct Sales Agent-OKC Job in Oklahoma City, Oklahoma US
Direct Sales agent is responsible for selling Membership and Insurance products*, and for providing outstanding customer service to members and customers. Agent proactively solicits new business, and participates in promotions, events and marketing activities.
* Products / Services Handled:
- Property/Homeowners Insurance Sales (primary - all states)
- Auto Insurance Sales (primary - all states)
- Outbound Lead Generation (primary)
- Membership Sales (primary)
- Membership Servicing - Basic Billing, Renewals, and Account Updates (secondary)
Main Responsibilities:
- Seeks new business opportunities and/or responds to sales leads from various sources.
- Handles business reply card responses and welcome calls to generate leads.
- Cross-sell and up-sell members and customers.
- Communicate with and retain at risk members
- Communicates benefits of membership to prospective members and opens new accounts.
- Processes insurance sales inquiries and transactions for multiple states.
- Asks member relevant questions to determine necessary insurance coverage; provides quotes on new insurance policies.
- Applies consistent and accurate underwriting guidelines, and complies with internal and external regulatory underwriting standards.
- Writes new insurance policies and binds coverage.
- Provides inbound assistance to members and policyholders utilizing cross-sell and up-sell insurance products.
Knowledge, Skills Abilities
Required:
- Proven Sales Ability
- Current PC License
- Ability to work both day and evening shifts
- Clear verbal and written communication skills
- At least 1 year prior experience in contact center insurance sales plus at least 1 year insurance sales strongly recommended
- Knowledgeable in relevant applications (e.g., MemberPoint, Mileage Calculator etc.) skills
- Thorough knowledge of internal and external regulatory underwriting guidelines
- Demonstrate poise under pressure
- Ability to multi-task and navigate multiple system applications simultaneously
Preferred:
- 2 years call center experience
- College degree
- Use consultative selling techniques to identify appropriate products and services.
- Knowledgeable in Microsoft applications (e.g., Microsoft Word, Outlook, etc.)
- Analytical and problem solving skills
- Consultative, sales and negotiation skills
- Strong interpersonal and customer service skills
