Director Business Transformation
Director Business Transformation
Description
This position oversees the planning and implementing of strategic finance projects (may be enterprise-wide) to improve operational efficiencies across business lines and functions and the elimination of duplicate processes, operations and systems, to decrease overhead in line with targets. This role will have a strategic focus and will focus on critical and complex business transformation solutions, including processes, program and project management, and off-shoring of jobs where relevant. This position will work closely with initiative sponsors and other stakeholders in addition to other members of Business Transformation Team.
Impact on the Business
- Management of PMO function to oversee the delivery of all projects within the dedicated programme.
- Produce effective progress reports for overall programme to keep senior management appraised of status, major risks and issues, scope changes, budget utilisation, headcount and milestone achievement or misses.
- Oversee projects and their implementation (in some cases by chairing Steering Committee meetings if required) and ensure they track to agreed targets. Report business transformation progress to executive management. Manage corporate-wide stakeholders and expectation.
- Operational efficiency through by guiding business leaders in use of process re-engineering tools, as appropriate, to reduce operating expense. Ensure utilization of internal and external metrics to monitor progress.
Customers / Stakeholders
- Build strong relationships, adopting a joined up approach, to execute change at pace with minimum conflict.
- Analyse stakeholder goals and effectively manage their expectations, addressing any misalignment.
- Maintain contact with customer, suppliers etc. to identify and communicate status, progress, risks and issues.
- Manage and negotiate policy decisions and business solutions so that key stakeholders are accepting and bought into decisions that optimise effectiveness for the bank.
Leadership Teamwork
- Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the bank’s brand.
- Complete other responsibilities, as assigned.
- Ensure Management is kept apprised of the business transformation programs to ensure key stakeholders are kept informed.
- Ensure regulatory and compliance policy is adhered to in all relevant transformation projects and related operational risks are explicitly considered and managed in their implementation.
Qualifications
- Ten or more years experience in the design, development, planning and management of process improvement and solutions across a wide spectrum of functions - with specfic focus on finance processes.
- Bachelor’s degree in business or related field or equivalent experience. Master’s Degree preferred or equivalent experience.
- Strong project management, managerial, communications, lateral thinking, decision-making, team-building, interpersonal, organizational, influencing and analytical skills.
- Strong hands-on experience in project management, facilitation, results based management, financial tracking and process mapping skills, development of scorecards and Key Performance Indicators (KPI)
- Strong experience in developing and delivering high quality project reporting to senior management oversight committees on large scale projects that span multiple functional areas and workstreams.
- Strong communication skills with a proven ability to work with all levels of personnel; effective interpersonal and influencing skills.
- Analytical/ problem solving capabilities; ability to conceptualize; anticipate future direction and trends.
- Knowledge of regulatory/capital or MI /financial reporting systems and processes or related BAU reporting experience.
- Strong presentation skills including proficiency in MS Vision or equivalent, Powerpoint and MS Excel.
- Strong communication skills.
- Knowledge of or experience in CCAR/CapR programmes and underlying processes is a plus.
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