Director Field Service Operations

Job Description:

Our client is looking for a Director of Field Servie Operations. Under the general direction of the Regional Director Global Services, North America this position plans, organizes, directs and controls three national groups. On-Site Services performson site maintenance work; Field Servicesprovides technical assistance to customers using the company’s equipment; the Air Market functions as a distributor/representative for our partnerin Canada.

Job Requirements:

·         Oversees the administration of on-site, field service and air compression offerings of the company.

·         Assists and at time directs the Sales force in selling these the company’s offerings including suggesting strategy.

·         Develops and motivates employees to furnish technical support to sales and customers on virtually a worldwide basis. Efforts are directed at reducing customer downtime, lost production and liability.

·         Approves quotations when beyond the scope of subordinate manager's authority.

·         Plans rolling forecasts for reporting to senior management.

·         Directs the organization and structure of personnel and equipment to meet plan sales, margins and EBITDA.

·         Oversees pricing strategies consistent with business plan objectives which include increased profitability and market penetration.

·         Lends technical support to Legal staff in their defense of company actions in troublesome service and startup cases.

·         Insures compliance with applicable Federal, State, Local, Canadian Federal, Provincial or Canadian Local statutes with regard to safety, employment, environmental and other statutes that may apply.

·         Assists in other areas as required or requested.

MINIMUM REQUIREMENTS

Responsibilities:

·         Management experiences at various levels of an organization to enable this manager to deal with the various levels of personnel that comprise this organization.

·         Marketing and sales experience with domestic and international customers in the OG, petrochemical, power and or industrial markets

·         Operational background and experience in areas of: Customer Service, Process Improvement, Management Information Systems, Manufacturing, Purchasing, Subcontract Management, Sales and Marketing and Engineering.

·         Financial background in areas of managing a business unit: expense control, inventory control, pricing and margin analysis, P L, etc.

·         Educational background requirements would be a bachelor degree in either a technical field or a business discipline. An MBA would be a advantageous

Qualifications:

·         Engineering degree, preferably a BSME.

·         A minimum of fifteen years experience in field operations and technical services is preferred.

·         The position requires excellent analytical and critical thinking abilities along with supervisory and leadership skills.

·         A minimum of eight years in a management capacity including PL responsibility

Please send your Resume to: beau.mcquagge@kenexa.com

Company Description:

Our client manufactures and services rotating equipment, and is one of the leading companies in it's industry, servicing the power generation markets and oil and gas markets among others.