Director of Bank Compliance
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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 23,000 employees. They are the heart and soul of our member-service culture.
Recently Ranked 100 Best Companies to Work For by Fortune in 2012, we are proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Everything that happens at USAA is based on our core values:Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.
PURPOSE OF JOB
Leads and motivates cross-functional team members in strategy development and implementation of compliance solutions. Independently performs complex and often unique work assignments and problem resolution within a CoSA and enterprise projects. Serves as the subject matter expert to ensure documents, projects, processes, and product initiatives comply with regulatory and legal requirements and enterprise policy.
JOB DUTIES
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Reviews laws and regulations for business impact and completes risk assessments. Leads and motivates cross-functional team members in strategy development and implementation of compliance solutions. Utilizes advanced leadership and collaborative skills in interacting with compliance stakeholders or regulatory agencies. Fosters cooperation across team and organizational units. Builds consensus and morale through understanding of underlying team dynamics and by promoting development of team relationships.
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Anticipates and identifies future needs, opportunities and potential solutions, and leads cross-functional teams through the problem resolution process. Directs analyses and root cause identification; develops and recommends compliance solutions impacting the enterprise. Establishes aggressive goals for the organization and monitors to ensure achievement.
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Provides compliance input on business action plans, projects or operational requests. Advises senior management on issues and has authority to make project-related decisions. Develops, designs and delivers compliance strategies to senior leadership; negotiates solutions with leadership. Develops and delivers all types of messages effectively.
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Ensures proper implementation of business requirements and identifies outstanding compliance issues. Develops action plans for advancing compliance initiatives and for resolving outstanding compliance issues. Anticipates how the organization must adapt to changes in the industry to sustain competitive advantage.
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Applies expert knowledge of the business, its products and processes. Maintains expert knowledge of the competitive/regulatory landscape and the company's key challenges. Serves as the primary resource for cross-functional team members on escalated issues of a unique nature. Serves as the technical expert, providing direction to others on complex issues, and mentoring team members.
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Demonstrates awareness of personal leadership style and works to achieve quality results by motivating and inspiring highly skilled team of compliance professionals. Builds processes and relationships that facilitate productive teamwork.
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Coordinates and responds to regulatory requirements and requests, and ensures the execution of conduct examinations. Accountable for achieving business objectives and results; provides guidance to cross-functional team members to ensure goal achievement and team success.
Minimum Requirements
- Bachelor's degree or equivalent work experience.
- 9 1/2 years relevant work experience.
- Expert knowledge of relevant regulatory data sources.
- Expert knowledge of data analysis tools and techniques.
- Expert knowledge of relevant industry regulations.
- Expert knowledge of regulatory compliance.
- Advanced knowledge of Microsoft Office tools to include Word, Excel and Powerpoint.
Preferred
- Experience in credit and debit card consumer protection compliance program development and implementation.
- Experience in retail deposit consumer protection compliance program development and implementation.
- Experience in identifying process control improvement opportunities in a retail banking environment.
- Experience in managing federal, state and local compliance programs across diverse geographic locations for retail branch banking network.
- Experience in a rapidly growing retail banking compliance environment.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is available for this position.
Qualified applicants must successfully complete a pre-employment background and drug screen.
USAA is an Equal Opportunity/Affirmative Action Employer.
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