Director of Digital Strategy Job in Centennial 80111, Colorado Us

Director of Digital Strategy

Cochlear – Centennial, CO 

Job Description

Our people say making a difference in the lives of others is the number one reason why they enjoy working at Cochlear. Through our leading technology and services, we are working together to help people globally ‘Hear Now. And Always’. Whatever career you choose at Cochlear, you will find the work interesting, challenging and rewarding and you can make a significant and valued contribution to our organization. 

Come shape our future, your career, and connect thousands of people to a world of sound.  We'd love to talk with you if you are interested in:

 Director of Digital Strategy – Centennial, CO

 Desired Skills Experience

Cochlear Americas has an immediate opportunity for a Director of Digital Strategy. This position is responsible for the online business, services and customer engagement strategy and tactics for all online customer facing properties.  In collaboration with Marketing, Recipient Services, Operations and Sales, the digital team will develop, create and implement robust and comprehensive digital experience programs that help transform our customer engagement experiences.  The Digital Director works closely with the Business Systems team to develop and implement solutions for online interactions that interface with enterprise-wide application systems in order to provide one online presence with current and prospective customers (candidates).

 

Key Incumbent Requirements: Minimum

·          Degree in computer science, information systems or a related study, with relevant project-related experience

·          Established track record of running a program of work contributing to a global enterprise's overall web and online strategy

·          Demonstrable experience communicating with senior management on the overall setting and delivery of online strategies, with a strong history of enforcing compliance and managing change  

·          Demonstrable formal project management skills in a known methodology such as Agile, PRINCE II or PMBOK.

·          Strong web and eCommerce applications background, with an ability to grasp the big picture

·          Must have excellent knowledge of Search Engine Optimization skills and online article marketing

·          Workshop facilitation experience with the ability to inspire the organization to strive for innovative solutions to enable the corporate vision

·          Demonstrated experience in identifying, researching, evaluating and recommending new and emerging technologies

·          Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills

·          Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment while maintaining strong attention to detail and quick recall.

 

Key Incumbent Requirements: Ideal

Postgraduate studies at MBA or Masters of IT, Commerce and Information Management.

5-10 years of web services execution experience working in a medical devices or health care or other highly regulated industry

Experience developing strategy for online deployment

A proven creative, strategic thinker who has grown an online service business by employing strategies that attract new customers and improve customer loyalty

Experience in developing and deploying mobile sites, Social Media strategies, chat services, digital media, and Web/media Analytics ideal.

Company Description

For over 25 years, Cochlear has been the global leader in implantable hearing solutions and has helped 200,000 recipients to connect to family, friends and the world of sound. Leveraging our scale and global reach, we pursue a breadth of research and development activities that will bring the most significant technologies, products and services to market for our recipients. Now is truly an exciting and challenging time to join our transforming and growing business. To support our fast growing global business, we are continually strengthening our internal capability and infrastructure, through the development of our people, processes and systems. As we continue to launch new products and revolutionize the industry, we enter an era of growth, change and opportunity right across the business. To learn about the work, the organization and the opportunity, go to http://www.cochlearcareers.com . Apply for current job opportunities. Register to receive job alerts aligned to your interests.


Cochlear Americas is an equal opportunity / affirmative action employer.