Director of EMR Interfaces Job in 1290 Wall Street West 07071, New Jersey US
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. For the 7th straight year Quest Diagnostics has been recognized by ComputerWorld as one of the 100 Best Places to Work in IT. Most notable this year, we have achieved this from our recognition rewards programs, high ranking in diversity, and career paths among its 1700+ member IT organization.
Currently, we seek a Director, Physician Implementations
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Main Duties
• National Management of Physician EMR Interfaces
• Management of managers
• Presentations to Sr. VP’s Regional Vice-President/Regional Sales VP on a regular basis on staff productivity/staffing levels/issues etc
• Prioritize Certification/Development Requests with IT and Business Leadership
• Insure staff meet their productivity goals
• Setting direction / objectives for staff
• Allocation / alignment of resources
• Staff development
• Staff performance and development reviews
• Serve as point of escalation; liaison to some EMR vendors and other internal/external groups
• Serve as point of escalation; liason to Sr. Business Team.
• Provides guidance and assistance to the sales organization regarding interfacing and integration requirements.
• Participates in direct interaction with clients and some clients' EMR vendors. Communicates technical information to sales team and clients in an understandable manner.
• Maintains documentation and metrics on interface implementation projects
• Strategize and prioritize future and current requirements for improved implementation efficiency and effectiveness
• Staff the CIS department with effective positions and personnel while maintaining cost efficiency
• Serve on multi—functional groups to improve customer experience
• Manage CIS IT resources within budgeted and corporate guidelines
• Conduct budget reviews with staff members and with Director Client Interface Services as needed
Responsible for teams IT budget, employee satisfaction, customer satisfaction, effective tier 3 support
• Understand strategic direction of Healthcare IT and influence external standards bodies, including but not limited to HL7, ACO, ELINCS and HIE
• Manages staff augmentation business relationship
• Creates and implements strategic interface improvement programs
• Ensures Project Quality
• Ensures project documents are complete, accurate and stored appropriately.
• Successful management of "$5M+ budget
Required Knowledge:
• HL7 Standards v.2.3 and higher
• Extensive Knowledge of EMR/EHR Vendors
• Ability to successfully manage remote staff
• Organizational Agility
• Proficiency in Microsoft Office Product Suite
• Strategic Agility
• Political Savvy
• Organizational Agility
• Middleware Systems Concepts
Required Experience:
• 7+ Years of Management Experience
• 3+ Years of Managing Managers
• 2+ Years of working with staff outsourcing firms
• Ability to successfully manage $1M budget
• Excellent analytical, problem solving, conflict resolution, and decision-making skills
• Six Sigma Processes (Green Belt/Black Belt a plus)
• Success in a results driven environment
• Independent working capabilities
Special Requirement:
Up to 30% Travel ; work hours may vary depending upon timezones and project requirements
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Please Log In or Register to Upload a Resume and complete the online Application. Because of the large number of applicants to job openings, Quest Diagnostics will only contact candidates to be interviewed
.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]
Quest Diagnostics is an Equal Opportunity Employer (EEO).
