Director of Loss Prevention Job in Vernon 90058, California US

I. PURPOSE OF POSITION

The Director of Loss Prevention is responsible for designing and implementing global loss prevention and security policies and procedures that will safeguard the Company’s assets. The Director of Loss Prevention will detect, report, and resolve matters in the areas of inventory shortage/theft, cash control, fraud, store and HQ security.


II. DUTIES AND RESPONSIBILITIES


• Develops and implements pro-active loss control programs that protect the Company’s assets by reducing and preventing any type of loss (e.g. inventory theft, credit card fraud, cash theft)
• Develop physical security standards for all locations (stores, office, and distribution center) that will ensure the security of customers, employees, and Company assets
• Conducts and successfully concludes internal and external theft/fraud investigations using internal and external resources
• Work closely with internal audit and retail operations to ensure individual stores adhere to Company policies, processes and controls.
• Develop and oversee loss prevention education and awareness program that will enhance employee awareness, help foster a culture of honesty through positive communications and messaging, and increase participation of management and associates in loss prevention
• Integrate shoplifting awareness training in to customer service efforts for retail stores that will help prevent, detect, and properly apprehend shoplifters
• Develop and execute proper case management including the accurate documentation and reporting of loss prevention incidents
• Select, manage installation, and arrange service/repair of security equipment, including burglar alarms, CCTV equipment, EAS Systems, locks, etc. at all Company locations
• Formulate and maintain a department budget
• Select security firms to provide guard service; create security standards for each Company location to define the level of security needed based on the location’s risk
• Develop post orders and ensure compliance with licensing requirements of security officers in all applicable states
• Develop fraud detection and prevention programs that will minimize exposure to loss
• Act as a liaison with law enforcement authorities
• Work with external ORC (Organized Retail Crime) groups to ensure retail programs are current and relevant.


III. POSITION DIMENSIONS

Scope, Complexity and Autonomy
• Understand the legal complexities involved in internal and external (shoplifters, cargo) theft and fraud.
• Conduct investigations including interviews
• Ability to establish a process to document, report, and record loss prevention incident occurring within multiple locations
• Ability to effectively and efficiently operate all security equipment necessary to perform the job
• Ability to conduct group trainings with employees in a positive fashion that is in-line with company culture.
• Responsible for minimizing the financial loss of retail operations related to theft, vandalism, accident and injury recognizing the cost versus benefit of control processes
• Ability to communicate effectively and work cooperatively with other Company departments