Director of Sales Engineering at Rocana (San Francisco, CA) (allows remote)
Job Description
As Director of Sales Engineering at Rocana, you will be the champion for customers and what they need to succeed at every step. You should be someone who’s deeply technical, but also have great people skills as you will direct the engagement of Rocana with many of our customers. You will be the leader of our Sales Engineering team responsible for the entire pre-sales process through hand-off to the Customer Success team.
Develop solution and customer proposals, deliver product and solution demonstrations
Refine the core sales engineering processes including discovery, technical qualification, and proof-of-concept (POC)
Conduct POCs and technical projects
Work with sales management and clients to design, create and present business solutions to improve client revenue growth
Coordinate with sales in the development of account plans for larger clients
Provide advice and support to requests for proposals (RFPs). Present recommendations and associated benefits to clients.
Provide product and solutions education to sales and other areas of the company as needed
Promote products and business solutions at conferences, forums, and seminars
Collaborate with cross-functional teams to ensure solutions are implemented and supported in line with client expectations
Gather requirements for delivery team to ensure solution design and level of effort estimates
Provide input on product development or enhancements to existing products to product marketing
Participate in regional industry events/organizations as a thought leader
Skills Requirements
Bachelors degree in Engineering or a related field and 6+ years of equivalent experience in sales engineering, systems engineering or sales
2-3 years, experience building and managing teams
Demonstrated success working with Fortune 500, as well as start-up companies
Strong knowledge of infrastructure, log analysis and storage, Big Data, application management, network management and Data Center Operations
Strong relationship building and people skills as well as solid written communication and presentation skills
Excellent project management skills
Ability to influence technical decision makers and executives
About Rocana
Rocana gives you control and shifts you from reactive mode to proactive mode: with purpose-built data applications running on open platforms that are scalable and cost-efficient.
Bringing knowledge and experience from the field and engineering organizations of Cloudera, Vertica, and Experian, our founders have worked with and seen first hand the needs for such data applications from scores of Fortune 500 companies.
- Are a distributed company, and as such require self-driven, high output people.
- Care about creating a company, culture, product we all love.
- Focus on how to help customers be successful and on what we achieve as a team.
- Know that if you are happy and engaged, you’ll be/do your best.
- Want to help you achieve your ambitions, so we can achieve ours.
- Want you to develop skills and grow professionally, but we do not tolerate politics.
- Use titles to reflect responsibility, not status.
- Distribute authority and decisions as much as possible.
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